Terms of Service

These Terms of Service govern your use of the chauffeur transfer services provided by thallorix.com (PE, EDRPOU 69996670), registered at Office 45, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine.

1. Booking and Service

By booking a transfer, you agree to provide accurate information. We will confirm your booking via email or phone. Service is subject to availability.

2. Pricing and Payment

Prices are displayed before booking. Payment is due at the time of booking unless otherwise agreed. We are a single tax payer; VAT is optional.

3. Cancellation and Refunds

You may cancel up to 24 hours before pickup for a full refund. Cancellations within 24 hours may incur a fee. Refunds are processed within 7 business days.

4. Liability

We are liable for direct damages caused by our negligence, up to the amount paid for the transfer. We are not liable for indirect or consequential losses.

5. Disclaimers

Services are provided "as is". We do not guarantee uninterrupted availability. Delays due to traffic or force majeure are not our responsibility.

6. Personal Data

We process personal data in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 1 June 2010. By using our site, you consent to data processing for service delivery. You may withdraw consent at any time.

7. Language

In accordance with the Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" No. 2704-VIII of 25 April 2019, a Ukrainian-language version of this website is available. The Ukrainian version prevails in case of conflict.

8. Consumer Rights

Under the Law of Ukraine "On Consumer Protection" No. 1023-XII of 12 May 1991, you have the right to information about the service, price, and terms. Complaints may be addressed to the State Service of Ukraine for Food Safety and Consumer Protection.

9. Contact Information

In accordance with the Law of Ukraine "On Electronic Commerce" No. 675-VIII of 3 September 2015, we provide:

  • Full name: thallorix.com (PE)
  • Address: Office 45, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine
  • Email: contact@thallorix.com
  • Phone: +380 507 806 3075
  • EDRPOU: 69996670
  • Legal representative: Elena Klein, Managing Director