Dispatch contact

Call dispatch for a pickup today. Send the form for everything planned ahead.

If your journey begins within 12 hours, or the vehicle is already on the road, call the dispatch line directly. For later dates, route changes, multi-stop plans or a corporate account, the callback form reaches the same coordinator and keeps every detail in writing.

Dispatch line
+380 507 806 3075 answered around the clock for trips already in progress
Callback form
Send a callback request reply within 30 minutes, 07:00 to 22:00 Kyiv time
Driver assigned
At least 12 hours before pickup, or within 2 hours for same-day bookings

Callback request

Give dispatch the two addresses

Send the pickup and destination addresses plus the date you need, and dispatch calls back with a fixed door-to-door price, the vehicle tier and the time your driver will be assigned.

Dispatch desk
Mon to Sat, 07:00–21:00 Kyiv time
Overnight line
Open for pre-booked airport and rail arrivals
Coverage
Kyiv, Lviv, Odesa, Dnipro, Kharkiv and all oblast centres

No prepayment on a quote request. A confirmed trip is priced before dispatch, and the driver’s name, phone number, vehicle make and plate are sent at least 12 hours before pickup.

Dispatch details

One desk for every intercity transfer

Call or write to the dispatch desk directly. A dispatcher confirms the route, the vehicle tier and the pickup window, then assigns a named driver before pickup.

Dispatch phone

+380 507 806 3075Answered around the clock, weekends and public holidays included.

Contact email

contact@thallorix.comRoute requests, invoices and corporate accounts.

Operating hours

00:00 - 24:00, seven days a weekOvernight and early morning pickups are dispatched the evening before.

Cities served
  • Kyiv
  • Boryspil
  • Lviv
  • Odesa
  • Kharkiv
  • Dnipro
  • Vinnytsia
  • Poltava
  • Zaporizhzhia
  • Ivano-Frankivsk
  • Ternopil
  • Rivne
  • Zhytomyr
  • Cherkasy
  • Uzhhorod
Door-to-door on each run, including transfers to and from Boryspil and Zhuliany airports.
Corporate enquiries

Monthly accounts for companies with regular intercity movements. Send the route list and travel dates to the desk and a dispatcher replies with per-trip quotes and a single monthly invoice. Account terms, documents and licence details are collected in company and licensing.

Company and licensing

Registered as PE thallorix.com, EDRPOU 69996670, Office 45, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine. Managing Director: Elena Klein. Documents are issued for every journey.

Company ledger

Registered details and operating standards

Everything below is on record before a car is assigned. Corporate travel desks can request the same documents in writing ahead of a first booking.

Registered office
Office 45, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine
Legal entity
PE, EDRPOU 69996670. Single tax payer; VAT registration is optional. Managing Director: Elena Klein.
Licensing statement
Private hire dispatch operator. Every partner carrier holds a valid Ukrainian passenger transport licence, and the vehicle roadworthiness certificate is re-checked at each annual partnership review.
Driver vetting standard
Five checks are completed before a driver receives any intercity assignment:
  • Identity, driving licence and category verification.
  • Criminal record clearance certificate.
  • Three years of driving history with no at-fault collision.
  • Route and border-crossing briefing for each corridor served.
  • Annual re-check, plus a repeat check on any complaint.
Insurance cover
Passenger liability per seat on every tier, from Standard through VIP, plus carrier liability on luggage carried in the hold.
Corporate accounts
Monthly invoicing with cost-centre references, one named dispatch contact, and consolidated trip receipts for each journey. Minimum 5 transfers per month to open an account.
Dispatch hours
24/7 for booked journeys. New quotations and account queries are answered between 07:00 and 23:00, Kyiv time.

Corporate account enquiries: request a dispatch callback or call +380 507 806 3075. Written requests go to contact@thallorix.com.